How to deal with Upset customers 101! Thanks to the Internet and social media, customers and companies are in contact 24 hours a day, opening new avenues of communication to receive customer feedback. As a result, companies are more aware than ever of all customer dissatisfaction. Users are well aware… Read More »How To Address Upset Customers Using Social Media
Customers usually come to us with a particular request in mind, such as a new website, SEO or digital marketing such as social media. However, there is a fundamental explanation behind each item: to build a more profitable enterprise through improved sales and enquiries Let’s break down three aspects on how… Read More »How To Use Digital Marketing To Get More Enquires
Today’s fraudsters aren’t knocking on your door trying to con you into giving out your personal information – they’re doing it from the comfort of their own homes! – and these days they don’t even have to go to the hassle of calling you on the phone. Access to the… Read More »Identity Fraud: 5 Ways Social Media Is Putting You At Risk
UK business social media accounts are hacked into everyday and are often held to ransom. You might be tempted to think “it won’t happen to me” or “I’m too small for them to target”. I can tell you that from the number of emails and phone calls we’ve had at… Read More »How To Prevent Hackers Getting Into Your Social Media Accounts With Two-Factor Authentication
Over my years of managing small business social media, many prospects speak of a decline in organic reach on Facebook. The social media platform has over 2.6 billion active users this inevitably means more and more content is being shared every day. Facebook made a commitment a few years back… Read More »Why is my Facebook reach low? 2021 update
As business we all need leads, but you need b2b saas lead generation right? How many conversations with prospects do you need to have each month to remain profitable and generate saas sales leads? This the fundamental question you need to ask yourself in order to recognise your own success… Read More »B2B SAAS Lead Generation: How To Grow Your Blogs Traffic
why small businesses need social media? Firstly let me tell you this, Social media for small business is not all about likes! likes don’t make you money, what makes you money is conversions on your website. But how do we do this? Social media is thriving in terms of its… Read More »How To Use Social Media For Small Business Marketing
Since the dawn of social media marketing, there have been two types of marketers. Passive and aggressive but what is the difference? If you go into any Facebook business group you will see an endless stream of business sharing links. Providing no value other than ‘Buy now’. This is known… Read More »Social Media Marketing: Passive vs Aggressive
How many conversations with prospects do you need to have each month to remain profitable and generate B2B sales leads? This the fundamental question you need to ask yourself in order to recognise your own success and failure indicators. To quote Barnaby Wynter ‘You should always give away everything you… Read More »B2B Sales Leads: How To Grow Your Blogs Traffic
Social media is as much part of our lives now as TV and Newspapers – probably more so, and so to be running a business in 2020 and not be using it to your full advantage is just crazy! People spend hours a day browsing social media platforms, and if… Read More »Why Social Media Engagement Is Important For Your Business